Frequently Asked Questions About Latex & Our Mattresses
What is a latex mattress?
A latex mattress is a mattress that contains anywhere from ½” to 12” of latex. Manufacturers prize latex because of its unique supportive properties and, as a result, will call any mattress a latex mattress as long as it contains latex as a component. Latex can be certified organic, certified natural or synthetic.
Do you have any firmness guidelines?
When dealing with latex, the most effective way to categorize firmness is through the thickness of the mattress. The firmest mattresses will be 6” thick, mid-range mattresses will be 8” thick and the softest options will be 10” thick.
What are your standard mattress sizes?
Twin size mattress (single): 39" x 75"
Twin XL mattress: 38” x 80”
Full size mattress (double): 54" x 75"
Queen size mattress: 60" x 80"
King size mattress: 76" x 80"
Cal king mattress: 72” x 84”
Crib mattress: 27.5” x 52”
How do we know what foam is truly "natural"?
"Natural" has become a marketing term with no clear definition. With enough creative license, anything can be spun as natural. One could argue that everything is "natural" since everything is made from the same finite atoms that have been on the earth for millions of years. A good content analysis will label which ingredients are synthetically produced and which are naturally occurring. If there's not a full content analysis or you can't see the analysis that's supposedly been done, we assume they're obviously trying to hide something.
What is the natural content of your Dunlop latex?
All our Dunlop latex is 100% natural.
What is the natural content of your Talalay latex?
All out Talalay latex is a blend of 30% natural latex and 70% synthetic latex.
What is the natural content of your BioFoam?
Currently the maximum natural content of memory or high density foams is 20%.
Is there such a thing as 100% natural Talalay latex?
No. The Talalay process was specifically designed to take advantage of the uniform chemical and physical properties of synthetic latex. The simplest way to prove this fact is that no Talalay latex has ever been certified organic under the GOLS standard. The reason for that is simple: the GOLS standard forbids the use of synthetic latex.
Does your latex have an odor?
Although the smell of latex will be imperceptible to most people, organic latex does have an initial odor. Just because a material is natural or organic doesn’t mean it odorless. Latex rubber smells like rubber. For people that are very sensitive to smell, we can air out any of our mattresses prior delivery to minimize the initial odor.
What is GOLS certification?
GOLS stands for the Global Organic Latex Standard. GOLS is the single most important certification in the latex mattress industry, as it covers organic, purity, environmental and labour parameters in one certification. The two most important aspects of GOLS are that it forbids the use of synthetic latex and it guarantees the latex to be free of dilutant filler such as chalk.
What is an eco certificate?
An eco certificate is given by the eco-INSTITUT of Cologne, Germany. They are the worldwide leader in latex testing, and any reputable natural latex company will use them for latex testing. The eco-INSTITUT tests all types of materials, so you must see the full report to be confident of the actual natural to synthetic polymer breakdown.
What is the difference between content analysis, and harmful content and emissions testing?
A full content analysis will analyze all ingredients of a sample. In the case of latex, it will give a natural to synthetic latex polymer breakdown and a filler breakdown.
A harmful substance test will only test against known harmful substances. If a substance is not known to be harmful, it will not show up on a harmful substance test. For example inert substances such as calcium or sodium wouldn't show up in a harmful substance test.
Does a harmful emissions test prove natural content?
No. A harmful content test only tests against a list of known harmful substances and no way proves the natural content of a material. Oeko and euroLATEX tests are not proof of natural content.
Does the euroLATEX ECO-Standard certify latex mattresses as natural?
No. euroLATEX only conducts an important compliance test for contents and emissions that ensures there are no harmful substances contained in the materials tested. Compliance and certification only guarantees no harmful substances.
Does the OEKO-TEX® standard certify latex mattresses as natural?
No. OEKO-TEX® in no way certifies a material to be natural. Compliance and certification only guarantees that there are no harmful substances.
What is the difference between low-VOC and VOC-free?
Often they are the same thing. Many label an item VOC-free when in fact it’s only free of harmful levels of VOCs. Every bedding material, no matter how natural, shows trace amounts of VOC emissions. A harmful content and emissions test will confirm if the levels are of an acceptable level.
Does low-VOC or VOC-free mean a product is made from all natural materials?
No. The level of VOCs has absolutely no relationship to the natural content of a material. VOCs are emissions that can be emitted from natural or synthetic sources.
Is your wool quilting 100% pure wool?
Yes, we use 100% pure wool in our quilting (up to 6lbs/mattress). Many companies will use a small amount of wool mixed with synthetic fibres or polyurethane foam and call it wool quilting. Doing so eliminates the immense benefits that a full layer of 100% wool brings to your sleep environment.
What the difference between an organic cotton cover and 100% organic cotton cover?
Organic cotton is used in all of our mattress covers. However, the percentage of cotton will change between mattresses. Just because a cover is made with organic cotton doesn't mean it's 100% organic cotton. Many organic cotton covers are actually blends of cotton and a synthetic fibre.
Does a GOTS certificate ensure a 100% organic cotton cover?
No. Textiles containing 70% organic fibres can become certified, according to GOTS.
Do you use any adhesives in your products?
We use the world’s premier water-based adhesive from Simalfa. The GREENGUARD GOLD certified formulation allows us to use as little adhesive as possible while creating a safe permanent bond.
Any mattress can be made without adhesives upon request, but we strongly recommend that you do use adhesive. Loose layers will shift over time and require constant maintenance.
What does a GREENGUARD seal mean?
GREENGUARD conducts an important compliance test for contents and emissions that ensures there are no harmful substances particularly in the form of VOCs emitted by the materials tested. Compliance and certification guarantees no harmful levels of substance will be emitted.
What certification do you have?
Please see our detailed certification section.
What fire retardants do you use?
We use several barrier options depending on the mattress and destination. For all Canadian mattresses, our combination of organic cotton and wool is sufficient to pass all flammability standards set out by Health Canada. For our American customers, we use a silica rayon barrier.
What are your warranties?
We offer several different warranties, ranging from 10 to 25 years. For more details, please see our warranty section.
Can I remove my mattress cover?
Technically, you can remove your cover but we strongly recommend that you leave the cover on your mattress. Latex is an extremely heavy material, and although natural latex can support an exceptionally large load, it can rip or tear when unprotected, especially when handled incorrectly. If you want a removable cover for your mattress, we suggest getting a mattress protector.
What is the safest way to transport my mattress when I move?
The ideal way to transport your mattress is in the original packaging. If you no longer have those items, great care must be undertaken when moving a latex mattress. The easiest way to transport a latex mattress is to fold the mattress in half but do not tie your mattress up using materials such as (but not limited to) rope, string or twine, as it may damage the latex.
Can I use any box spring with your mattresses?
As long as your box spring is rigid and flat it will work for our mattresses.m If you are planning on using a box spring with a latex mattress we do recommend putting down a layer of peg board over your box spring to ensure it doesn't weaken or dig into the latex.
Where are your mattresses made?
All our mattresses are hand made in Delta, BC, Canada.
Where are your pillows made?
Our kapok and latex pillows are made in India. Our buckwheat pillows are made in Canada.
Where are your platform beds made?
All our platform beds are made in Vietnam.
Where are your foundations made?
Our foundations are made in Canada.
Do your polyeurothane foams off-gas?
Foam is an inert substance once it has been cured. Contrary to reports in the media in recent years, there is no known data to support the argument that foam in its cured state produces any toxic “off-gassing”, carcinogens or volatile organic compounds. Our foam products do NOT contain PBDEs (polybrominated diphenyl ethers), a chemical that is used as a fire retardant in some polyurethane foam and other household projects. Our foam products do NOT contain any CFCs (chlorofluorocarbons), making them better for us and for the ozone layer. In most of our foams, either water or CO2 are used as blowing agents, when needed, which produces no “off-gassing”.
What is memory foam?
Memory foam is a type of polyurethane foam. It is specifically designed to reduce pressure and increase circulation. It is classified as a viscoelastic foam. Viscoelasticity is the property of materials that exhibit both viscous and elastic characteristics when undergoing deformation. Viscous materials, like honey, resist shear flow and strain linearly with time when a stress is applied. Elastic materials strain when stretched and quickly return to their original state once the stress is removed. Viscoelastic materials have elements of both of these properties and, as such, exhibit time-dependent strain. Whereas elasticity is usually the result of bond stretching along crystallographic planes in an ordered solid, viscosity is the result of the diffusion of atoms or molecules inside an amorphous material.
What is Aerus foam?
Aerus is the brand of our 4lb and 5lb memory foams. It is super breathable due to its production. It is made through a process called VPF
What is VPF?
VPF polyurethane foams are a highly differentiated and specialized foams manufactured through patented Variable Pressure Foaming (VPF) technology. This unique technology gives the ability to make high performing, durable, super-soft or super-supportive polyurethane foams that enhance cushioning and comfort. They come in different firmness's and weights. And to further meet the custom comfort characteristics, the manufacturer has also developed patented Surface Modification Technology (SMT).
What makes VPF better?
Traditionally, foam made in open tanks is susceptible to wide fluctuations in temperature, pressure and humidity that may cause foam density to fluctuate. VPF technology, on the other hand, is a controlled foam production process that uses an enclosed chamber where these variables are kept almost constant. These non-varying process conditions enables the manufacturer to manufacture foam cushioning products that feature an enhanced level of quality and consistency, run after run, independent of where they are produced.
VPF also allows for greater control over water level, which affects final product composition. Instead of increasing or decreasing the amounts of water, as is done in the traditional foaming process, VPF uses pressure to produce different densities and hardness's of foam. This capability enhances the durability and compression resistance characteristics of VPF foams of similar density. VPF foams of lower density have been tested to perform at par or better than the traditional foams of higher density.
What is ILD/IFD?
ILD (indentation load deflection) or IFD (indentation force deflection) is the measurement of firmness. A higher the ILD/IFD number is correlates to a higher compression level or firmness. It is measured by testing the number of pounds of pressure required to indent 4" of foam by 25% using a 50 square inch indentation. You may also see it referred to as the 25% ILD rating. So a foam with a 50 ILD rating, for example, would require 50 pounds of pressure to indent 4" of foam by 25% using a 50 square inch indentation.